Business Days
Our business days are Monday to Saturday. Orders are not processed or shipped on Sundays or public holidays. We strive to ensure that all orders are processed and shipped in a timely manner, and our dedicated team works diligently to meet these standards.
Cut-Off Time
Orders placed before 9:00 PM will be processed the same day. Orders placed after 9:00 PM will be processed on the next business day. This cut-off time helps us streamline our order processing and ensure that we meet our handling and shipping timeframes.
Handling Time
All orders are processed within 2-5 business days. During this period, we carefully prepare your items for shipment to ensure they arrive in perfect condition. You will receive a notification once your order has been shipped, along with tracking information.
Transit Time
Shipping transit time typically ranges from 5-7 business days, depending on your location within the USA. Please note that these times are estimated and may vary due to factors beyond our control. We partner with reliable carriers to ensure your package arrives as quickly and safely as possible.
Shipping Fees
We are pleased to offer free shipping on all orders within the USA. There are no additional shipping fees, making it easy and convenient for you to receive your items without any extra costs.
Shipping Restrictions
Currently, we only ship within the USA. We do not offer international shipping at this time. This allows us to focus on providing the best possible service to our domestic customers.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. This tracking number allows you to monitor the progress of your shipment from our warehouse to your doorstep. You can use this number on the carrier’s website to get real-time updates on your package’s status.
Factors Affecting Shipping Time
- Weather Conditions: Severe weather can cause delays in shipping times. While we strive to meet our shipping estimates, there may be times when weather conditions cause unexpected delays. We will do our best to inform you of any expected delays due to weather.
- Public Holidays: Shipping carriers do not operate on public holidays, which may affect delivery times. Orders placed around these times may experience slight delays.
- High Order Volumes: During peak times such as holidays or sales events, order processing and shipping times may be longer than usual. We appreciate your patience and understanding during these busy periods.
- Carrier Delays: Occasionally, there may be delays caused by the shipping carrier that are beyond our control. We work closely with our carriers to ensure the best possible service, but unforeseen issues can sometimes arise.
For any questions or concerns regarding our shipping policy, please contact our customer service team via [email protected]