Overview
These Billing Terms & Conditions outline the rules and regulations for the billing practices of Herixa. By placing an order on our website, you agree to these terms. Please read them carefully. If you do not agree with any part of these terms, you must not proceed with your purchase.
Payment
All payments are securely processed through our payment gateway to ensure your financial information is protected. We use industry-standard encryption technologies to safeguard your transactions.
Payment Terms
Full payment is required at the time of purchase. Your credit card will be charged once your order is placed. By submitting an order, you authorize Herixa to charge the designated payment method for the total amount of the purchase, including any applicable shipping fees.
Pricing
All prices listed on our website are in US dollars (USD) and are subject to change without notice. We strive to ensure accuracy in all pricing, but errors may occur. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price. If your order is canceled, you will be notified and refunded in full.
Billing Information
Please ensure that your billing information matches the information on your credit card statement to avoid any delays in processing your order. If there is a discrepancy, our customer service team may contact you to verify the details before processing your order. Providing accurate and complete billing information is crucial for timely and successful order processing.
Chargebacks
If you dispute a charge with your credit card company, this is known as a chargeback. We encourage you to contact our customer service team to resolve any issues before initiating a chargeback. Unwarranted chargebacks may result in additional fees or the suspension of your account. We strive to resolve disputes amicably and will work diligently to address your concerns.
Unauthorized Transactions
If you believe there has been an unauthorized transaction on your account, please contact our customer service team immediately at [email protected]. We will investigate the matter and take appropriate action to resolve the issue. Protecting your account security is our top priority.
Payment Security
We prioritize the security of your payment information. Our website uses industry-standard encryption to protect your data during transmission. Additionally, our payment gateway complies with PCI DSS (Payment Card Industry Data Security Standard) to ensure the highest level of security. Your payment information is securely stored and managed to prevent unauthorized access.
Promotional Discounts
Occasionally, we may offer promotional discounts or coupon codes. These promotions are subject to specific terms and conditions, including expiration dates and usage limits. Only one discount code can be applied per order, and they cannot be combined with other offers unless otherwise stated. Please review the terms of each promotion carefully.
Billing Disputes
If you have any concerns or questions about a charge on your account, please contact our customer service team at [email protected]. We aim to address all billing disputes promptly and fairly. Providing clear and accurate information will help us resolve your dispute efficiently.
Changes to Billing Terms & Conditions
We reserve the right to update or modify these Billing Terms & Conditions at any time without prior notice. Any changes will be posted on this page. We encourage you to review this page periodically to stay informed about our billing practices.
Contact Us
For any questions or concerns regarding our billing terms and conditions, please contact our customer service team at [email protected]. We are here to assist you and ensure your satisfaction with your purchase. Your feedback is important to us, and we strive to provide good customer service.